Last updated: 15 May 2026
VestVale, registered at Keizersgracht 520, 1017 EK Amsterdam, the Netherlands, registered with the Dutch Chamber of Commerce under number 56759398.
Any natural person acting in the exercise of a profession or business, or legal entity, that uses the services of VestVale.
The online software environment of VestVale, accessible via vestvale.nl, vestvale.com and related domains.
All services offered by VestVale, including AI visibility monitoring, dashboards, analyses, reports and related functionalities.
External AI systems such as ChatGPT, Google Gemini, Claude and Google AI Overviews.
The personal or business user account through which access to the Platform is obtained.
2.1 These Terms and Conditions apply to all offers, agreements and services of VestVale.
2.2 Deviations from these terms are only valid if agreed in writing.
2.3 The applicability of any general terms and conditions of the Customer is expressly excluded.
3.1 VestVale offers an online SaaS platform that enables businesses to gain insight into their visibility within AI platforms.
3.2 VestVale analyses include: AI mentions, AI responses, visibility, competitor comparisons, sentiment, sources used and citations.
3.3 VestVale depends on external AI platforms and external infrastructure providers.
3.4 VestVale delivers its services on a best effort basis.
3.5 VestVale does not guarantee: specific rankings, fixed AI responses, commercial results, stable AI results or continuous availability of external AI platforms.
3.6 AI responses may vary depending on location, language, timing, user context, AI model updates and external data sources.
3.7 The analyses and insights provided by VestVale are indicative and informational in nature.
4.1 Only business users may create an Account.
4.2 The Customer is responsible for correct account information, confidentiality of login credentials and all activities within the Account.
4.3 It is not permitted to misuse the Platform, scrape data automatically, bypass security measures, apply reverse engineering, distribute spam or harmful content, or cause excessive automated usage.
4.4 VestVale may temporarily or permanently block Accounts in case of suspected misuse or violation of these terms.
5.1 VestVale delivers its services on a subscription basis.
5.2 Invoicing takes place via external payment providers, including Stripe.
5.3 Payment must be made in a timely manner according to the chosen payment method.
5.4 In case of non-payment, VestVale may restrict access, suspend Accounts or terminate services.
5.5 VestVale reserves the right to modify subscriptions, functionalities and rates.
5.6 Any price changes will be announced in advance.
6.1 The Customer may terminate the subscription at any time via the Platform or in writing.
6.2 Termination takes effect at the end of the current billing period.
6.3 Amounts already paid will not be refunded, unless legally required.
6.4 VestVale may terminate services in case of fraud, misuse, violation of these terms or prolonged payment arrears.
7.1 VestVale strives for the highest possible availability of the Platform.
7.2 VestVale provides no guarantees regarding uptime, error-free operation or continuous availability.
7.3 VestVale may perform maintenance, modify functionalities, remove components and add or remove AI platforms.
7.4 Temporary interruptions do not entitle the Customer to compensation.
8.1 All intellectual property rights relating to the Platform and the Services remain the property of VestVale.
8.2 This includes software, dashboards, databases, interfaces, analysis structures, branding and documentation.
8.3 The Customer only obtains a limited, non-transferable right of use.
8.4 It is not permitted to copy, reproduce or commercially exploit parts of the Platform without written permission.
9.1 VestVale processes information from external AI platforms.
9.2 VestVale has no control over AI output, source selection, citations, rankings or recommendations.
9.3 AI results may be inaccurate, incomplete or variable.
9.4 VestVale does not guarantee that a business will be mentioned or recommended by AI platforms.
9.5 The Customer remains responsible for commercial decisions based on analyses or reports from VestVale.
10.1 VestVale processes personal data in accordance with the Privacy Policy.
10.2 VestVale does not sell personal data to third parties.
10.3 VestVale only uses functional cookies for session management, security and login functionality.
10.4 Payment data is processed by external payment providers.
11.1 VestVale uses external service providers and infrastructure providers.
11.2 These may include: Stripe, Hetzner, SMTP2GO, OpenRouter, OpenAI, Anthropic and Google.
11.3 VestVale is not liable for disruptions or changes at external providers.
12.1 VestVale is only liable for direct damage that is the direct result of intent or deliberate recklessness on the part of VestVale.
12.2 VestVale is not liable for indirect damage, consequential damage, loss of profit, loss of data, reputational damage or missed commercial opportunities.
12.3 The total liability of VestVale is limited to the amount paid by the Customer to VestVale in the preceding three months.
12.4 This limitation does not apply to liability that cannot be excluded by law.
13.1 VestVale is not liable for delays or shortcomings resulting from force majeure.
13.2 Force majeure includes disruptions at AI platforms, internet outages, server failures, cyber attacks, government measures, strikes and disruptions at external providers.
14.1 VestVale may modify functionalities, interfaces and components of the Platform.
14.2 VestVale may add, modify or remove AI platforms if external circumstances require this.
14.3 VestVale may discontinue functionalities if they are no longer technically, legally or commercially feasible.
15.1 Customers may delete their Account via the Platform or request deletion in writing.
15.2 Data will be permanently deleted within 30 days after deletion, unless a legal retention obligation requires otherwise.
16.1 VestVale may modify these Terms and Conditions.
16.2 Changes will be announced in advance via the Platform or by email.
16.3 If the Customer continues to use the Platform after a modification, this constitutes acceptance of the amended terms.
17.1 These Terms and Conditions and all agreements with VestVale are governed by Dutch law.
17.2 Disputes shall be submitted to the competent court in Amsterdam.
VestVale
Keizersgracht 520
1017 EK Amsterdam
The Netherlands
Chamber of Commerce: 56759398
E-mail: hello@vestvale.com